 Friendly, personable service is a rarity these days, even in service-related businesses. This is sad when you consider how important customer service is in the overall scheme of failure or success for businesses. In this article, we’ll look at a few ways to improve people skills and increase your level of customer service.
#1: SMILE! Your expression is the first thing a client will notice even on the telephone so turn that frown upside down and put a cheerful note in your voice. Act like you’re happy to be where you are and you want to help them. Tips for Reconstructing Your Lawn After a Natural Disaster by Pamela S Thibodeaux (c) 20117/20/2021
 Image by smltd from Pixabay In the wake of natural disaster, people scramble to reclaim their lives and do their best to get back to normal. However, a minor home repair job oftentimes turns into a major overhaul. Once you repair the roof and redo two rooms, you realize that you might as well touch up the rest of the house. After completing the inside, you find that the outside begs for new paint or siding and while you're at it, you might as well revise your landscape.
Landscaping your lawn not only beautifies, but also adds depth, texture and value to your property. Here are a few ideas on creating your dream lawn.  The National Hurricane Center is considering changing Hurricane Season from June 1 to May 15th. You’ve got to be kidding me – Right!?! Let’s face it, many of us haven’t fully recovered from 2020 hurricanes and now, as if we don’t have enough to fret about, the powers that be in the Weather Center want to add 2 more weeks of hurricane worry upon us. RELAX.
Regardless of when the National Hurricane Center states hurricane season starts or ends, there is no need to panic or fear. Being prepared and having a plan, however, is imperative. We may not be able to control Mother Nature, but here are some things you can do… Have an Evacuation Plan. No matter if the storm hits east or west of us, having an evacuation plan in place helps alleviates the stress of leaving. Review Your Home or Renters and Flood Insurance Policy ahead of time. Understanding your policy coverage, deductibles and limitations makes you a responsible homeowner/renter. Take pictures or a video of your home, contents, sheds or outbuildings, and yard helps you be more organized if you have to file a claim. Include pictures of closets and drawers, dishes, pots, silverware – everything! Many folks lose out on valuable reimbursement without proper documentation of what you own – especially those who have total or near-total losses. Have items in storage? Have pictures and an inventory list of those too as a percentage of your contents coverage extends to these things. It is especially important to record any existing damage on your home! If you happen to get caught with a new claim, this will help you and your insurance company from butting heads over details between claims. Keep a travel kit ready. A single suitcase or tote or briefcase with policies (including life, health and auto), Vet Records, Kid’s immunization records, Medications and/or a list of medications (include dosage!), Allergies, legal documents that may be important if you or a family member becomes ill or dies during evacuation, etc. saves you from having to think about these things when preparing to evacuate. Find more ideas on what to bring with you or have on hand if you decide not to evacuate in this post. Other important things we learned during 2020 hurricanes can be found HERE and more tips for travelling smart are listed in THIS blog post. Hopefully we’ve provided you enough information in this and other posts to help ease the stress of travelling or evacuating. Until next time, take care and remember…. Preparation is the key to success. Tommy Curtis and Staff  We’re a quarter through 2021 – how are yo doing with your health, wealth and finance goals? Medicare Open Enrollment ended March 31st, but if you need to review your Medicare Insurance, please give us a call. As the government moves forward in loosening Covid restrictions, don’t get ahead of them and keep your perspective. We’re all ready to get back to normal (whatever that means) but there is no sense in taking unnecessary risks with your, or your loved ones’ health. Winter is losing its grip, Spring is upon us and people will be getting outside more and more. Be sure and practice fun in the sun and safety measures, especially while travelling. Review your auto insurance policy before you hit the road for that vacation and above all, enjoy yourself! Know what else comes along with Spring? Rain! And with waterways and drainage blocked from the recent hurricanes, it is always a good idea to think about adding FLOOD INSURANCE to further protect your home. Rates have changed since our post in 2017, but are still very reasonable for Zone X residents. Besides, you can’t put a price on peace of mind.
Until next time, take care and remember…. Life is too short to stress over petty stuff. Tommy Curtis and Staff Disclaimers: Medicare has neither endorsed nor reviewed this information. Not connected or affiliated with any United States Government or State agency Life and Medicare Products marketed through Curtis & Associates Financial Services, Inc. {A Life and Health Agency}  In our first post of this year, we talked about ways to take control of your life, one of which was taking control of your health.
Today we’re going to share a few ideas on ways to manage stress. According to The American Institute of Stress, over 100,000 people die each year due to stress related illnesses and injuries. Why are we so stressed? We’re so busy chasing things…career, new house, new car, new…bigger and better… half the time, many don’t even realize they are stressed until they’ve ended up in the doctor’s office or hospital with health problems related to their lifestyle. Add to this a global pandemic, two hurricanes and an ice storm and our friends and neighbors here in SW Louisiana are finding themselves with all sorts of stress-related symptoms. Headaches, stomach issues, insomnia, and depression are almost always connected to external circumstances. Here’s the rub: Stress is a mindset. Think this isn’t true? Just check out these stress busters and you’ll see what I mean….  Image by Plume Ploume from Pixabay We’ve made it through January and February is nearly
half over, but did you know in old Roman times, when the calendar only had 10 months, February was actually the end of the year and March the beginning? It is still unclear when that changed to twelve months with January and February beginning the calendar year, but I thought it was an interesting fact to share. Which leads up to the actual topic of this post…. Changes Curtis Insurance is making in 2021. Although we will continue to service our existing clients, Curtis Insurance will no longer sell Home or Flood insurance policies. There are many reasons for this decision, the main one being changes to our staff, two of which are in the early stages of retirement and we wish them the BEST in their endeavors. With this in mind, we no longer offer Permit or Notary Bonds either. However, we’d be honored to be your #1 choice for Auto, Recreational Vehicle and Renters Insurance and are continuing to focus on meeting the needs of our community by offering Medicare and Life Insurance through our sister company, Curtis & Associates. If we may be of service to you in any, or all of these areas, please give us a call or come by our office at 509 7th St. in Lake Charles and let us help you! Until next time take care and remember…. Change is inevitable, how you handle it is up to you. Tommy Curtis and Staff Disclaimers: Medicare has neither endorsed nor reviewed this information. Not connected or affiliated with any United States Government or State agency Life and Medicare Products marketed through Curtis & Associates Financial Services, Inc. {A Life and Health Agency}  Image by ElisaRiva from Pixabay Happy New Year!
It’s that time when most people ring out the old (goodbye 2020!) and ring in the new with goals and resolutions to improve their lives. Not sure how you feel, but these first few weeks of January … well, I’m not so sure about 2021. Despite the circumstances around us, we are still pretty much in control of our destiny. How? By the thoughts we entertain and the decisions we make. With that in mind, here are a few areas you can focus on to take control of and improve your life…. #1: Your Finances: Yeah, yeah, yeah, easier said than done. Right? Not necessarily! Small changes to your spending and saving habits can reap real results. Check out these articles written by one of our agents to get easy and effective ways you can take control of your financial health. #2: Your Insurance: Yes, insurance is a major part of everyone’s life, and it is important to make sure yours is up to date with your current circumstances. Medicare Open Enrollment (Jan 1 – March 31) is a chance for some Medicare recipients to review and revise their Medicare options. February is “Insure Your Love” Month and a good time to review your Life Insurance. Did the new year bring new changes to your household? Got a new car, new recreational vehicle or newly licensed teen driver? Review these insurance policies and make sure you are properly covered. Many have learned the hard way their home insurance isn’t up to par so now, more than ever it’s imperative your home is properly insured. Make sure your repairs are complete before you apply for additional or new coverage though, as pre-existing conditions can hinder your policy. #3: Your Health: Whether number one or last on your list, taking control of your health is important, and like with your finances, small steps toward overall improvement can go a long way. Healthy eating/lifestyle is a billion-dollar industry but there are many changes you can make yourself for little or no cost. Here are a few ideas to get you started…. Get Moving! Studies have proven that frequent 10-minute walks are just as beneficial as longer jaunts 3-5 times each week. Too cold? There are walking videos you can do in the privacy of your own home. Like to dance? Check out the numerous dance-type exercise routines. With the many options out there (fitness centers, videos, online classes, etc.), all the excuses for not exercising no longer apply. Make one change to your eating habits (notice I didn’t say ‘diet’) each week or month. Give up that extra serving or slice of bread. Make a list of things you’d like to eliminate from your diet (okay, I said it LOL!) and give up one or two a month. Watch your sugar intake, especially “added” sugars. Celebrate the small victories! Need to lose 40, 50 or more pounds? Don’t look at how far you have to go, look at how far you’ve come. An easy way to do this is to journal your weight-loss journey and goals. Keep a positive outlook and appreciate the good things that come from the small changes you make. Get on a good nutrition and/or vitamin regimen. Make an appointment with a nutritionist or naturopath and work out a plan that fits your lifestyle and budget. Quit Smoking: Again, this is an area many feel powerless to overcome but that’s not true! We’ve all heard the old adage, “Mind over Matter” and nothing holds truer than this when it comes to healthy changes to improve your life. For the most part, changing your habits is more of a mental thing than physical so think about how you can change your thoughts. Here’s where investing in a therapist or life coach can help. We spend hundreds of dollars each year entertaining ourselves, why not invest in a living a healthy life? We here at Curtis Insurance/Curtis & Associates wish your a blessed and prosperous 2021. Until next time take care and remember.... What you don't control, controls you.... Tommy Curtis and Staff Disclaimers: Medicare has neither endorsed nor reviewed this information. Not connected or affiliated with any United States Government or State agency Life and Medicare Products marketed through Curtis & Associates Financial Services, Inc. {A Life and Health Agency}  In 1999 President Bill Clinton proposed that prescription drug benefits be added to Medicare and this was accepted and added President Bush with the Medicare Modernization Act of 2003. Initially this was supposed to be optional coverage, however, if you do not get a Part D (drug) plan when you are initially eligible but decide to later, you may be subject to a Part D Late Enrollment Penalty. This LEP is based on a percentage of the national average for drug plans and imposed for the rest of your life. Exceptions may apply if you’ve had creditable drug coverage through an employer/group plan. Many people who don’t take prescription drugs at the time they sign up for Medicare A and/or B, will decline to get a Part D plan feeling it is money wasted. However, when their health changes and they are prescribed any type of maintenance drugs (blood pressure, cholesterol, etc.) they are surprised to find they are subject to this penalty. This is why it is important to speak to a local, licensed Health Insurance agent to help you navigate your options.
There are two ways to get a Part D drug plan: Purchase an individual / stand-alone plan in conjunction with your traditional Medicare coverage, Medicare Supplement OR join a Medicare Advantage plan that includes prescription coverage (MAPD). There are four stages to Medicare Part D: Deductible Stage where the insured is responsible for up to $445 depending on the individual plan. Many companies impose this deductible on Tier 3-5 drugs in lieu of Tiers 1 & 2 which are normally the cheapest prescriptions one would take. Initial Coverage Stage comes into play once the deductible is met. The insured and insurance company (combined) pay the full cost for prescriptions up to $4130 after which the insured falls into the coverage gap otherwise knows and the “donut hole.” In the Coverage Gap Stage or donut hole, the insured pays 25% of the cost of the drugs until his/her MOOP (maximum out of pocket) reaches $6550 after which the insured falls into the Catastrophic Stage. While in the Gap Stage, only your out-of-pocket costs contribute toward the catastrophic stage. During the Catastrophic Stage of your Part D Medicare coverage, you will pay $3.70 for generic and $9.50 for brand name drugs. The Part D coverage is based on an annual/calendar year. If you are new to Medicare, you may be wondering what the Tiers are. T1 are Preferred Generic Drugs, T2 Generic drugs, T3 are Preferred Brand name drugs, T4 are Non-Preferred Drugs and T5 are Specialty drugs. Again, this is where a licensed Health Insurance agent is your best friend! For more information on Medicare in general, check out our FAQ and get up to date on Medicare changes for 2021 HERE. If you’re in need of a licensed Health Insurance, give us a call: 337-439-7730 Until next time, we here at Curtis Insurance / Curtis & Associates wish you and yours a Merry Christmas, Happy Holidays and Blessed New Year. Tommy Curtis and Staff Disclaimers: Medicare has neither endorsed nor reviewed this information. Not connected or affiliated with any United States Government or State agency *Guidelines vary by company/plan Life and Medicare Products marketed through Curtis & Associates Financial Services, Inc. {A Life and Health Agency} |
Tommy Curtis
Is an insurance agent with integrity and your best interest in mind. Call to speak directly to him. Contact us Phone: 337-433-1683 Address: 509 7th Street Lake Charles, LA 70601 Office Hours: M-F 9a - 5p (CST) Follow Us
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