Friendly, personable service is a rarity these days, even in service-related businesses. This is sad when you consider how important customer service is in the overall scheme of failure or success for businesses. In this article, we’ll look at a few ways to improve people skills and increase your level of customer service. #1: SMILE! Your expression is the first thing a client will notice even on the telephone so turn that frown upside down and put a cheerful note in your voice. Act like you’re happy to be where you are and you want to help them. We’re a quarter through 2021 – how are yo doing with your health, wealth and finance goals? Medicare Open Enrollment ended March 31st, but if you need to review your Medicare Insurance, please give us a call. As the government moves forward in loosening Covid restrictions, don’t get ahead of them and keep your perspective. We’re all ready to get back to normal (whatever that means) but there is no sense in taking unnecessary risks with your, or your loved ones’ health. Winter is losing its grip, Spring is upon us and people will be getting outside more and more. Be sure and practice fun in the sun and safety measures, especially while travelling. Review your auto insurance policy before you hit the road for that vacation and above all, enjoy yourself! Know what else comes along with Spring? Rain! And with waterways and drainage blocked from the recent hurricanes, it is always a good idea to think about adding FLOOD INSURANCE to further protect your home. Rates have changed since our post in 2017, but are still very reasonable for Zone X residents. Besides, you can’t put a price on peace of mind.
Until next time, take care and remember…. Life is too short to stress over petty stuff. Tommy Curtis and Staff Disclaimers: Medicare has neither endorsed nor reviewed this information. Not connected or affiliated with any United States Government or State agency Life and Medicare Products marketed through Curtis & Associates Financial Services, Inc. {A Life and Health Agency} Happy New Year! It’s that time when most people ring out the old (goodbye 2020!) and ring in the new with goals and resolutions to improve their lives. Not sure how you feel, but these first few weeks of January … well, I’m not so sure about 2021. Despite the circumstances around us, we are still pretty much in control of our destiny. How? By the thoughts we entertain and the decisions we make. With that in mind, here are a few areas you can focus on to take control of and improve your life…. #1: Your Finances: Yeah, yeah, yeah, easier said than done. Right? Not necessarily! Small changes to your spending and saving habits can reap real results. Check out these articles written by one of our agents to get easy and effective ways you can take control of your financial health. #2: Your Insurance: Yes, insurance is a major part of everyone’s life, and it is important to make sure yours is up to date with your current circumstances. Medicare Open Enrollment (Jan 1 – March 31) is a chance for some Medicare recipients to review and revise their Medicare options. February is “Insure Your Love” Month and a good time to review your Life Insurance. Did the new year bring new changes to your household? Got a new car, new recreational vehicle or newly licensed teen driver? Review these insurance policies and make sure you are properly covered. Many have learned the hard way their home insurance isn’t up to par so now, more than ever it’s imperative your home is properly insured. Make sure your repairs are complete before you apply for additional or new coverage though, as pre-existing conditions can hinder your policy. #3: Your Health: Whether number one or last on your list, taking control of your health is important, and like with your finances, small steps toward overall improvement can go a long way. Healthy eating/lifestyle is a billion-dollar industry but there are many changes you can make yourself for little or no cost. Here are a few ideas to get you started…. Get Moving! Studies have proven that frequent 10-minute walks are just as beneficial as longer jaunts 3-5 times each week. Too cold? There are walking videos you can do in the privacy of your own home. Like to dance? Check out the numerous dance-type exercise routines. With the many options out there (fitness centers, videos, online classes, etc.), all the excuses for not exercising no longer apply. Make one change to your eating habits (notice I didn’t say ‘diet’) each week or month. Give up that extra serving or slice of bread. Make a list of things you’d like to eliminate from your diet (okay, I said it LOL!) and give up one or two a month. Watch your sugar intake, especially “added” sugars. Celebrate the small victories! Need to lose 40, 50 or more pounds? Don’t look at how far you have to go, look at how far you’ve come. An easy way to do this is to journal your weight-loss journey and goals. Keep a positive outlook and appreciate the good things that come from the small changes you make. Get on a good nutrition and/or vitamin regimen. Make an appointment with a nutritionist or naturopath and work out a plan that fits your lifestyle and budget. Quit Smoking: Again, this is an area many feel powerless to overcome but that’s not true! We’ve all heard the old adage, “Mind over Matter” and nothing holds truer than this when it comes to healthy changes to improve your life. For the most part, changing your habits is more of a mental thing than physical so think about how you can change your thoughts. Here’s where investing in a therapist or life coach can help. We spend hundreds of dollars each year entertaining ourselves, why not invest in a living a healthy life? We here at Curtis Insurance/Curtis & Associates wish your a blessed and prosperous 2021. Until next time take care and remember.... What you don't control, controls you.... Tommy Curtis and Staff Disclaimers: Medicare has neither endorsed nor reviewed this information. Not connected or affiliated with any United States Government or State agency Life and Medicare Products marketed through Curtis & Associates Financial Services, Inc. {A Life and Health Agency} In 1999 President Bill Clinton proposed that prescription drug benefits be added to Medicare and this was accepted and added President Bush with the Medicare Modernization Act of 2003. Initially this was supposed to be optional coverage, however, if you do not get a Part D (drug) plan when you are initially eligible but decide to later, you may be subject to a Part D Late Enrollment Penalty. This LEP is based on a percentage of the national average for drug plans and imposed for the rest of your life. Exceptions may apply if you’ve had creditable drug coverage through an employer/group plan. Many people who don’t take prescription drugs at the time they sign up for Medicare A and/or B, will decline to get a Part D plan feeling it is money wasted. However, when their health changes and they are prescribed any type of maintenance drugs (blood pressure, cholesterol, etc.) they are surprised to find they are subject to this penalty. This is why it is important to speak to a local, licensed Health Insurance agent to help you navigate your options.
There are two ways to get a Part D drug plan: Purchase an individual / stand-alone plan in conjunction with your traditional Medicare coverage, Medicare Supplement OR join a Medicare Advantage plan that includes prescription coverage (MAPD). There are four stages to Medicare Part D: Deductible Stage where the insured is responsible for up to $445 depending on the individual plan. Many companies impose this deductible on Tier 3-5 drugs in lieu of Tiers 1 & 2 which are normally the cheapest prescriptions one would take. Initial Coverage Stage comes into play once the deductible is met. The insured and insurance company (combined) pay the full cost for prescriptions up to $4130 after which the insured falls into the coverage gap otherwise knows and the “donut hole.” In the Coverage Gap Stage or donut hole, the insured pays 25% of the cost of the drugs until his/her MOOP (maximum out of pocket) reaches $6550 after which the insured falls into the Catastrophic Stage. While in the Gap Stage, only your out-of-pocket costs contribute toward the catastrophic stage. During the Catastrophic Stage of your Part D Medicare coverage, you will pay $3.70 for generic and $9.50 for brand name drugs. The Part D coverage is based on an annual/calendar year. If you are new to Medicare, you may be wondering what the Tiers are. T1 are Preferred Generic Drugs, T2 Generic drugs, T3 are Preferred Brand name drugs, T4 are Non-Preferred Drugs and T5 are Specialty drugs. Again, this is where a licensed Health Insurance agent is your best friend! For more information on Medicare in general, check out our FAQ and get up to date on Medicare changes for 2021 HERE. If you’re in need of a licensed Health Insurance, give us a call: 337-439-7730 Until next time, we here at Curtis Insurance / Curtis & Associates wish you and yours a Merry Christmas, Happy Holidays and Blessed New Year. Tommy Curtis and Staff Disclaimers: Medicare has neither endorsed nor reviewed this information. Not connected or affiliated with any United States Government or State agency *Guidelines vary by company/plan Life and Medicare Products marketed through Curtis & Associates Financial Services, Inc. {A Life and Health Agency} Happy Veterans Day _ We salute all Service men and women. With Covid-19 and two hurricanes, most of SW LA residents have more on their mind than Medicare. Trust me, we understand. However, each year during AEP we strive to give you a heads-up on the changes to Medicare. Let's look at the upcoming changes for 2021. One of the biggest and most beneficial points to discuss for the 2021 Medicare plans it that patients with ESRD (End Stage Renal Disease) can now qualify for a Medicare Advantage plan! Up until now, this was the one question that stopped a Medicare beneficiary from joining most advantage plans, but for 2021 that is no longer a *determining factor. Other changes are as follows: *For those who pay Part A premiums, there is an increase from $252 to $263 OR $478 (in lieu of $458) *Medicare Part A Deductible is $1452 (per benefit period) and up from $1364 *Part A Coinsurance for days 61-90 is now $353 per day (increase of $1) and lifetime reserve days the insured's responsibility is $726 per day instead of $704 *Fees for Skilled Nursing Facility have risen from $176 per day (days 21-100) to $181.50 *Medicare Part B Premium is $153.00 (up from $144.60) *Medicare Part B Deductible is $203, a $5 increase from 2020's amount of $198. Your Part D (prescription drug) Medicare benefits and coinsurance costs have changed also. *Part D deductible is $445 in lieu of $435 *Part D initial coverage amount increased from $4020 to $4130 *MOP (maximum out of pocket) is $6550 annually - up from $6350 *Your cost in the coverage gap/donut hole is a flat 25% of the cost of the drug in lieu of 31% *Cost of drugs in the catastrophic category is $3.70 for generic (up from $3.50) and $9.50 for brand (up from $8.30) Another remarkable change in the 2021 Medicare benefits is that select insulin medications will be available at the flat rate of $35 per month. This is great news for many diabetics! If you have questions about your current Medicare plan or need help navigating the Medicare maze for 2021, give one of our licensed professional agents a call: 337-439-7730 Meanwhile, we appreciate your patronage and honor our Veterans! Tommy Curtis and Staff Disclaimers:
*Guidelines vary by company/plan Life and Medicare Products marketed through Curtis & Associates Financial Services, Inc. {A Life and Health Agency} .We received a phone call here at the office informing us that our Medicare number will "expire." Yes, the scammers are out and busy so Medicare recipients, PLEASE BEWARE! Your Medicare number NEVER expires - Do NOT give your Medicare number out to anyone! For more information on Medicare Scams read our previous post or THIS Article. Meanwhile be safe and beware. If you think you've already been scammed call Medicare immediately at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. Tommy Curtis and Staff Disclaimers:
Life and Medicare Products marketed through Curtis & Associates Financial Services, Inc. {A Life and Health Agency} We've hardly had a chance to catch our breath after Hurricane Laura and here we are, facing Delta. We've shared with you tips on Hurricane Preparedness, travelling and moving but here are a few more tips we've learned since evacuating August 26th..... Even if you were lucky enough to not have a claim due to Laura, take your home and flood insurance policies with you should you evacuate for Delta! Many folks were left unprepared to file their claim because they didn't think to grab that insurance policy when packing to evacuate. Your policy gives important details about your coverage as well as phone numbers you need in the instance of a claim. Make sure your auto policy is with you also, especially if you have Comprehensive and Collision coverage and be sure you have a current ID card on hand. If you evacuate and end up in the hospital - Do NOT allow anyone to change your Medicare plan! We've had this happen and the results are not always what is best for you. Your Medicare Supplement travels with you and your Medicare Advantage plan pays for emergency services whether you are in your network or not. Only in the instance of a permanent move outside your network area should you change your plan. Please be careful allowing someone to "help" you by changing "part" of your Medicare plan. A Medicare Advantage plan usually includes RX so someone changing "only the drug portion" - changes your entire plan! You may end up with only basic Medicare and a drug plan leaving YOU to pay the 20% Medicare does not pay on covered charges and perhaps even more. This is especially important if you're on Medicare AND Medicaid! Hope these tips help. Take care of your health and protect home as well as possible from further damage. I know, this isn't always easy, especially now, but do your best. We are praying with and for you. Tommy Curtis and Staff Life and Medicare Products marketed through Curtis & Associates Financial Services, Inc. {A Life and Health Agency} Well, August is half over and it’s hot, hot, hot! To say it’s been quite a year, is an understatement, yet, here we are… Summer is drawing to an end and kids are returning to school so, please be careful of those young drivers out there! There’s still plenty of fun in the sun to be had though, so check out our safety tips. Hurricane season is nearly half over but we’re not out of the woods yet. If you haven’t reviewed your Home Insurance policy, now would be a good time to do so. Now is also a good time to get that Flood policy in place. There is a standard 30 day wait on flood insurance, so don’t put it off any longer – give us a call today! |
Tommy Curtis
Is an insurance agent with integrity and your best interest in mind. Call to speak directly to him. Contact us Phone: 337-433-1683 Address: 509 7th Street Lake Charles, LA 70601 Office Hours: M-F 9a - 5p (CST) Follow Us
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