Friendly, personable service is a rarity these days, even in service-related businesses. This is sad when you consider how important customer service is in the overall scheme of failure or success for businesses. In this article, we’ll look at a few ways to improve people skills and increase your level of customer service.
#1: SMILE! Your expression is the first thing a client will notice even on the telephone so turn that frown upside down and put a cheerful note in your voice. Act like you’re happy to be where you are and you want to help them.
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